“Character, community and content are the roots of any successful company with truly loyal customers”.
“In order to increase customer loyalty, you need to create a relationship with that customer on a deeper and much profound level”, Evergreen by Noah Fleming.
Well written and researched, with references to renown marketing moguls, his book is a must have for marketers, business owners and entrepreneurs looking to improve customer service and retention.
“The cost of ongoing customer engagement is nothing compared with the cost of acquiring new customers.”
By Aida Guerra, Founder & Digital Marketing Consultant, email@example.com