Social Media Management Services
Unleash the power of Social Media for gaining business leads, customers and more sales!
Having presence and promoting your products and services on digital platforms is not an option anymore. Communication is in both ways; consumers are more active than ever, connecting with brands, searching for reviews, sharing their experiences and more. Customers have become prosumers: they are more interested in being heard and to participate in the creation of multimedia contents.
Here are some of the benefits of using social media platforms for marketing and communication purposes:
- Boost your Search Engines page ranking. Now more than ever Social Media plays a key role in helping your website's visibility, especially when people is looking actively for similar products or services.
- Build long lasting relationships with your customers and groups of interest.
- Sales! - Create "calls to action" (redirect customers to your website and/or online shop).
- Engage directly with your clients; offer relevant, interesting and valuable information.
- Receive feedback on current and new products or services: listen to their needs, what they like, dislike, etc.
- Obtain new business leads; prospect new clients.
- Increase Brand loyalty. Offer discounts, promotions, coupons; "out of the box” marketing strategies.
- Create a community of customers that share the same interests – brand, products, values, experiences, etc.
- Connect with online influencers: bloggers and media.
- Inform about upcoming events.
- Customer service and support. Provide a quick solution to questions and customers´ complaints.
We create social media marketing strategies to connect your brand with your customers and provide them with engaging connect using Facebook, Google+, Twitter, Linkedin, Snapchat, Pinterest, Instagram, WordPress, Blogger, Tumblr, Yelp, Foursquare, and much more!
Social Media Planning and Management
Basic package includes:
- Up to 5 social media accounts.
- Planning: We'll examine your business current strategies, Bench-marking (analysis of your competitors strategies). Definition of digital marketing goals and creation of a plan to achieve them.
- Social Media Profiles: Accounts and widgets set-up or Redesign (when needed).
- Creation of an Editorial Calendar
- Hashtags list
- Content created specifically for your business. Weekly distribution of creative, engaging and compelling messages with keywords and hashtags.
- Community management. Respond to all questions and comments.
- Editing and sharing testimonials from customers.
- Events reviews
- Craft special offers, promotions, contests, sweepstakes and coupons.
- Monthly key metrics report (New users/followers, likes, comments/mentions, visits, wall posts, retweets) and suggestions.
- Ongoing Monitoring
- Social Media Advertising
- Twitter Chats / Tweeps
- Training sessions
Ideal for services and the hospitality industry (hotels, restaurants, spas)
- All basic package features plus:
- Local listings: Enables your business to be shown in local search results. Google+ Local Verified account, Yahoo! Local, Citysearch, Foursquare, etc.
- Respond to positive and negative reviews (Yelp, Urban Spoon, TripAdvisor, etc.).